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Post #88237
Jobs Available
CUSTOMER SERVICE
Posted: January 04, 2019

Fidelity Payment Services is currently seeking an experienced Customer Service Agent to provide high-quality customer service to merchants that have credit card processing accounts with Fidelity. The Agent is responsible for responding to inquiries that come into our support desk via email and telephone. This includes troubleshooting, diagnosing, and resolving service disruptions; authorizations; and payment hardware issues. It also involves communicating relevant policies, procedures, and best practices to merchants.

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